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General Terms and Conditions of Use and Sale (GTC/GTC) – MASSAGE

Last updated: 11/12/2025

These Terms and Conditions govern access to and use of the website masagesse.fr, published via Wix, as well as the conditions for booking and provision of services offered by MASAGESSE, a Thai massage and wellness practice.
By using the site, you unconditionally accept these Terms and Conditions.

1. Website publisher

MASSAGE – Thai Massage Clinic
Address: 123 Rue d'Endoume, 13007 Marseille
Telephone: 06 03 53 62 81
Email: romandav@maromandav@masagesse.fr
Hosting provider: WIX.COM LTD

2. Purpose of the site

The site allows you to:

  • View Thai massage and wellness services

  • Request appointments

  • Book or pay online via Wix Payments, Stripe or PayPal (secured by SSL)

  • Contact the firm

The services are strictly non-medical and non-therapeutic, and do not replace any medical follow-up.

3. Access to the site

  • Access is free.

  • MASAGESSE cannot guarantee the absence of interruptions, errors or malfunctions related to Wix or external causes.

4. Services – Reservations – Cancellations

4.1 Reservation

Appointments can be made:

  • Via the Wix booking system

  • By phone or email

  • On-site at the office

4.2 Cancellation

  • Any cancellation must be made at least 24 hours before the session.

  • In case of late cancellation or no-show, the service may be charged in full.

4.3 Nature of services

  • The massages are strictly for wellness purposes.

  • No medical, therapeutic, physiotherapy, osteopathic or sexual acts are performed.

  • Any inappropriate behavior will result in the immediate termination of the session without refund.

4.4 Right of withdrawal

In accordance with Article L221-28 of the Consumer Code, the right of withdrawal does not apply to the following services:

  • executed on the chosen date

  • or started with the client's agreement

By booking a session, the client agrees that the service will be performed on the chosen date and waives any right of withdrawal.

4.5 Minors

5. Prices and payment

6. Responsibility

  • The client is responsible for their state of health and must inform the practitioner of any contraindications.

  • MASAGESSE cannot be held responsible:

    • a technical problem related to Wix or the Internet

    • of external content accessible via links

    • of a virus or intrusion beyond its control

    • events of force majeure (strikes, bad weather, technical failures, etc.)

Professional insurance : MASAGESSE is covered by professional liability insurance for all of its services.

7. Intellectual Property

All content on the site (texts, photos, logos, graphics…) is protected by copyright.
Any reproduction, in whole or in part, is prohibited without written permission.

8. Personal Data (GDPR)

  • Data collected: name, phone number, email address, booking information

  • Purposes: appointment management, customer communication, accounting obligations

  • The data is hosted by Wix and complies with the GDPR.

  • Customer rights: access, rectification, deletion, objection

  • Contact: romandav@masagesse.fr

9. Cookies

  • The site uses technical, analytical and marketing cookies (Facebook Pixel, Google Ads).

  • Marketing cookies require prior consent.

  • The customer can: accept, decline or customize their choices via the Wix banner or their browser.

10. Accessibility

  • The site strives to comply with RGAA standards in order to facilitate navigation for all.

11. Amendments to the Terms and Conditions of Use/Terms and Conditions of Sale

  • MASAGESSE may modify these Terms and Conditions at any time.

  • The version in effect is the one published on the website on the date of consultation.

  • Previous versions are archived and dated for evidence in case of dispute.

12. Applicable Law – Disputes

  • These Terms and Conditions are governed by French law.

  • In the event of a dispute, an amicable solution will be sought before any legal action is taken.

  • For any unresolved dispute, the client may resort to a consumer mediation service (e.g., Mediation Commission or mediator chosen by the firm).

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